FAQ

Is the case actually protective or just for looks?

Our cases are built to protect — they're shock-resistant, lightweight, and look good

How can I find out more about the product?

You can reach out to us anytime at contactcovenantcases@gmail.com or send us a message on Instagram @covenantcases.official — we’re happy to help with any questions.

Do you ship internationally?

Yes, we ship to most countries worldwide. All available shipping options will be shown at checkout.

I received the wrong item — what should I do?

No worries — just message us on Instagram @covenantcases.official or email us at contactcovenantcases@gmail.com with your order number and a photo of the case you received. We’ll sort it out ASAP.

I received a damaged item — what should I do?

We’re really sorry about that! Please message us on Instagram @covenantcases.official or email us at contactcovenantcases@gmail.com with your order number and a photo of the damage. We'll make it right.

How do I return an item?

Unfortunately, we don’t accept returns unless you received the wrong order. If that happens, just contact us and we’ll help you sort it out.

How do I cancel my order?

Since we ship orders the same day, we can’t guarantee cancellations. But message us ASAP, and we’ll do our best to help you out.

How can I check my order status?

You can message us anytime on Instagram @covenantcases.official for updates, and we’ll get back to you ASAP.